Privacy Policy
Last updated:
This policy explains what information Excellent Stars collects when you use this website or contact us, how we use it, and the choices you have. The short version: we collect the minimum, we never sell it, and you can ask us to delete it.
What We Collect
We collect only the information you choose to share with us and the minimal technical data needed to run this website:
- Enquiry details — name, email address, phone number, company, and your message when you submit our contact form or write to us directly.
- Usage data — pages visited, approximate location, and device type, collected through analytics cookies to understand how the site is used.
- Communication history — emails and messages you exchange with our team.
How We Use It
Your information is used for exactly what you'd expect, and nothing else:
- Responding to your enquiry and preparing proposals you asked for.
- Running and improving our campaigns and services when you become a client.
- Improving this website based on aggregate, anonymised usage patterns.
- Sending you our newsletter — only if you explicitly subscribed, and every issue includes a way to unsubscribe.
What We Never Do
We do not sell, rent, or trade your personal information to any third party. We do not use enquiry details for cold outreach unrelated to your request. We do not run advertising trackers that follow you across other websites.
Sharing & Processors
We share data only with the service providers required to operate this site and our business — such as email delivery, analytics, and media hosting providers — each bound to process it solely on our instructions. If a campaign requires sharing your brand's information with creators or platforms, we do so under the agreements governing that campaign.
Data Retention
Enquiry data is kept for as long as needed to handle your request and for a reasonable period afterwards for business records. You can ask us to delete your data at any time (see Your Rights below), and we will unless a legal obligation requires keeping it.
Your Rights
You can ask us at any time to access, correct, export, or delete the personal information we hold about you, or to stop contacting you. Email excellentstarts870@gmail.com and we will respond within a reasonable timeframe.
Security
We use industry-standard measures — encrypted connections (HTTPS), access controls, and reputable infrastructure providers — to protect your information. No method of transmission is perfectly secure, but we take reasonable steps to keep your data safe.
Changes to This Policy
If we make material changes to this policy, we will update the date at the top of this page. Continued use of the site after changes means you accept the updated policy.
Questions about this policy?
Write to us at excellentstarts870@gmail.com or reach out through the contact page.
